Why Choose Generali?

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Travel Smarter ™

When you’re traveling, the right support makes a world of difference. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel. Our travel protection plans are built on the diverse needs of today’s travelers, and are designed to help you travel smarter.

With Generali You Get:

  • Travel insurance plans designed to protect your vacation investment from certain unforeseen events that could cause you to cancel or interrupt your trip and lose your pre-paid, non-refundable trip costs.

  • 24-Hour Emergency Assistance line available from anywhere in the world to help customers access a global network care providers. Customers also receive ID Theft Resolution Services and Concierge Services for a variety of traveling needs.

  • Help from our travel support, customer service and claims representatives that are part of our award-winning teams in San Diego and Pembroke Pines and are ready to serve you when and where you need them.
     
  • Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Put your plan in place today and take advantage of our free look period refund policy.

The Team

Insurance plans are pieces of paper, but it’s what’s behind them that matters.

Our award winning team is always ready to help, whether you’re buying a plan, need concierge services, or need emergency assistance on a trip. One of the most important parts of our travel protection plans is the access you get to our network of employees and partners available 24/7 to provide the best possible travel and emergency assistance services no matter where you are worldwide.


About Generali Global Assistance

As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—we pride ourselves on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. We are also part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto #YouLiveWeCare. 

Insurance coverages are underwritten by Generali U.S. Branch.

We encourage you to browse our sister companies in the Generali Group. They may be able to assist you with a range of services you need, from identity theft protection to caregiver connection.

Travel Insurance Awards and Recognition

2024
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2022
 
2021

2020

2019

2018

  • Silver Stevie at the Stevie Awards for Sales & Customer Service in the “Marketing Solution – New” category
  • Silver Stevie at the Stevie Awards for Sales & Customer Service in the “Back-Office Customer Service Professional of the Year – Financial Services Industries” category
  • Gold Award for Travel Insurance Company by consumer product review site Top Ten Reviews
  • Named a Top Travel Insurance Company by the Elliot Readers’ Choice Awards
  • Gold Stevie at the American Business Awards® for the launch of a “New Brand with a New Online Customer Experience” in the Insurance category

2017

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