Travel Insurance Plans from Generali Global Assistance
What is covered?
We offer a range of services included with all our plans to ensure a smooth and secure travel experience. These services include 24/7 emergency assistance, providing support for medical emergencies, travel disruptions, and concierge needs such as visa information and travel advisories. Additionally, all plans feature telemedicine consultations and identity theft resolution services for U.S.-based accounts, adding an extra layer of protection while abroad. This comprehensive suite of services helps travelers handle unexpected situations, offering peace of mind and valuable support throughout their journey
What is travel insurance?
Travel insurance is a bundle of insurance coverages to help protect you from unexpected problems before or during your trip. Many travel insurance plans include insurance coverage and assistance services. Travel insurance policies differ in coverages, just like your auto or health insurance policy, and differ in reimbursement levels. Some of the most common travel insurance policies include coverage for Trip Cancellation, Travel Delay, Emergency Assistance & Transportation, and more. See a side-by-side comparison of our plans to choose the right one for your trip.
Why should I get travel insurance?
You should purchase travel insurance if you are worried about losing money or needing help while on vacation. Travelers most often buy trip insurance when they’ve made nonrefundable trip purchases but are concerned something may come up to cause them to cancel their trip. Another common rationale for trip insurance is Medical and Dental Coverage. But there are a host of other reasons you should get travel insurance, which can be specific to you or your trip plans. Having your travel insured by an industry leader like Generali means having greater peace of mind. Learn more.
Top Frequently Asked Questions
Yes, you can actually buy Generali travel insurance before you make any trip payments.
We suggest you buy a travel insurance plan when you make your first trip payment, like airfare or a cruise. That way you have a long coverage period in case you need to cancel your trip. Later on, you can add coverage to the same plan for your hotel, tours and other pre-paid, non-refundable trip costs. It’s best to contact us to add coverage soon after you make new trip payments to be sure you have coverage for your full trip cost.
If you purchase our Premium plan you can qualify for coverage for pre-existing medical conditions, as long as the travel protection plan is purchased prior to or within 24 hours of your final trip payment, you are medically able to travel at the time the plan is purchased, and all prepaid trip costs that are subject to cancellation penalties or restrictions have been insured.
At our Travel Insurance Definitions page, you can see how we define Pre-Existing Conditions or see Plan Documents for full details.
If something happen during your trip and you need to use your travel insurance, you’ll need to file a claim to be reimbursed. We have a page that explains how to start a claim, a great resource for learning more about the claims process.
Let’s say your baggage is delayed* and you need to buy clothes and toiletries, you would submit a claim to seek reimbursement. Travel insurance comes in handy in scenarios like this.
Oftentimes, travel insurance is offered when buying a cruise, airfare or booking a vacation rental. We encourage customers to pay attention to the fine print when considering insurance provided by travel suppliers. For example, a cruise line’s travel insurance may not pay cash to cover a cancelled or interrupted cruise, but instead offers credit towards a future cruise. If you prefer cash reimbursement, that’s reason to consider purchasing directly from a travel insurance provider instead.
We recommend bringing a print out of your plan documents with you when traveling so if you are affected by a storm and lose power or can’t connect to the internet, you’ll still know what number to call and what instructions to follow.
Read more about how travel insurance works
* Baggage Delay coverage can only be claimed if the delay lasts for the amount of time specified in the Schedule of Benefits
We suggest you buy a travel insurance plan when you make your first trip payment, like airfare or a cruise. That way you have a long coverage period in case you need to cancel your trip. Later on, you can add coverage to the same plan for your hotel, tours and other pre-paid, non-refundable trip costs. It’s best to contact us to add coverage soon after you make new trip payments to be sure you have coverage for your full trip cost.